Your purchase is fully protected by our 60-Day Customer Satisfaction Guarantee.

 

1. Scope and Eligibility

Our refund and return policy is valid for a period of sixty (60) days from the initial transaction date. If sixty (60) days have elapsed since your purchase, we are contractually unable to offer a full financial reimbursement or product exchange.

• Satisfaction Guarantee: To remain eligible for a full refund, you may return the product containers—regardless of whether they are opened, partially used, or completely empty—within the 60-day guarantee window.

• Mandatory Return Items: All return shipments must include the remaining product or the original empty containers sent directly to the official fulfillment warehouse provided by the supplier.

• Exemption Override: While standard perishable commodities or sanitary merchandise are traditionally exempt from return protocols, our dietary supplement formulation is comprehensively covered by this 60-day satisfaction guarantee, subject to the regulatory terms maintained by Digistore24.

 

2. Step-by-Step Return Procedure

To ensure your reimbursement is processed efficiently and without administrative delays, you must strictly adhere to the following protocol:

1. Mandatory Prior Authorization: Prior to shipping any physical merchandise, you must contact official Digistore24 customer support. Support personnel will confirm the active warehouse destination for your specific order and issue a mandatory Return Merchandise Authorization (RMA) tracking number.

2. Proof of Purchase: To validate and complete your return, we require a valid receipt, order number, or official electronic proof of purchase corresponding directly to your Digistore24 transaction.

3. Trackable Shipping Requirement: Due to the high transaction value of these shipments, customers are strictly required to use a trackable shipping service for all returns. Providing a valid tracking number to customer support serves as your official proof of shipment to secure your financial credit.

 

3. Return Destination and Shipping Fees

Physical containers (opened, unopened, or empty) must be shipped directly to the manufacturing and fulfillment facility listed below. Please do not route packages to the promotional marketing administrators of this website.

Primary Return Address (Reference Only):

ProDentim Returns 19655 E 35th

Dr – Suite 100 Aurora, CO 80011 USA

• Non-Refundable Costs: Original shipping fees and personal return postage costs charged by carrier services are strictly non-refundable and remain the sole responsibility of the consumer.

• No Hidden Deductions: In strict compliance with transparent advertising standards, we do not charge restocking, handling, or processing fees for your return. The full purchase amount transacted for your order will be reversed and credited back by Digistore24 once delivery confirmation is officially established by the fulfillment center.

 

4. Processing Timelines and Disbursements

Upon receipt and formal quality verification of your returned merchandise at the designated fulfillment center, an automated confirmation notice will be issued. Following transaction approval, the financial reimbursement will be handled as follows:

• Standard Timeline: The monetary credit will be applied automatically and directly to your credit card or original method of electronic payment within five (5) to ten (10) business days, subject to the processing intervals of your financial institution.

• Promotional and Bundle Purchases: All tiers of purchase, including discount campaigns, special promotional offers, or bundled pricing structures, remain fully eligible for the 60-day guarantee. Financial refunds will be calculated strictly based on the exact monetary value transacted at the time of purchase via Digistore24.

• Partial Reimbursement Disclosure: Partial refunds apply exclusively to contractual circumstances involving additional non-supplement merchandise, promotional physical items, or distinct processing fees independent of the core satisfaction guarantee.

 

5. Promotional and Digital Bonus Gifts

If your purchase was acquired as part of a promotional bundle containing complimentary digital assets, software, or downloadable e-books, please be advised that these items carry zero ($0.00) monetary value and are entirely non-refundable.

• Retention of Bonuses: Customers are legally permitted to retain full possession and unrestricted access to all digital bonus materials and e-books provided, with no additional charges or deductions applied, even after the physical product refund has been fully processed.

 

6. Product Exchange Policy

Product replacements are strictly limited to inventory items that arrive defective or suffer structural damage during transit. If you receive a damaged formulation and require a direct item exchange, please initiate a formal request through the Digistore24 support infrastructure to secure authorization and obtain specific warehouse routing instructions.

 

7. Late or Missing Financial Reimbursements

If you have received formal approval notification but the monetary credit does not yet reflect on your account balance, please execute the following administrative verifications:

1. Perform an initial audit of your associated bank account or electronic ledger statement.

2. Coordinate directly with your credit card issuer, as administrative delays frequently occur before a financial reimbursement is officially posted to your credit line.

3. Contact your banking institution to verify their standard operational processing duration required to clear incoming corporate credits.

If you have completed all of these verifications and your credit remains missing, please contact our support department at: wellnesscontact@

premiumwellnessselect.com

 

8. Customer Support and Legal Disclaimer

For general, non-financial inquiries regarding this website, you may reach our administration team at wellnesscontact@

premiumwellnessselect.com